Our problem-free Joylosophy
We offer a problem-free Joylosophy with our J.S.I.B promise – JUST SEND IT BACK. If it doesn't bring you joy, it’s an OY – and we’ll take your JoyJoys back no matter what. No laces attached.
Too big? Too small? The glitter’s come off? Want a last-minute crown and not a dragon? Or you’ve noticed a quality issue.
No fashion faux pas is too little nor too big for us. We’re on a mission to serve joy. Sometimes things go wrong in the ‘dress myself’ department. We’re moms, so we totally get it. And to the moms and dads whose kids point blank refuse to wear shoes, we see you.
Bottom line: We’ll take your JoyJoys back no matter what. We mean this. Heart and sole!
No need to provide proof of purchase… we know you can’t get JoyJoys anywhere else. 30, 60, 90 days - forget about it. Anytime returns accepted.
Oops, worn them to a playdate already? That’s okay, lightly worn returned JoyJoys will be donated.
Reach out to our JoyJoy Happiness Department (which is really just the two of us!). More than anything we would love your feedback.